Dear Harrington Insurance Agents,
I would like to let you know about the magnificent experience I had while working with Donegal Insurance Company for a homeowner’s claim. I contacted Donegal direct via the toll free number. The representative was very polite and helpful; she filed my claim over the phone and informed me that I would be hearing from an adjuster within 2-3 days. The adjuster contacted me the next morning and scheduled an appointment for 8 am the following day. He arrived promptly at 8:00 am and was gone before 8:05 am. He was extremely professional and informative. Within two days I received a check in the mail from Donegal. Therefore, the entire process with the insurance company was handled in less than 5 days from the date of my phone call.
The repair work is complete, everyone is paid and most importantly, I am extremely happy. I will admit I was very nervous about a homeowner’s insurance claim, but it was a seamless, hassle-free matter. Thank you to everyone at Harrington Insurance for providing such an awesome, affordable insurance company and thanks to Donegal for being that awesome (and affordable) insurance company.
Thank you!
Sincerely,
Jeannine S. Knight
!! Happy Homeowner !!
Tags: Customer Satisfaction, Delaware Insurance Agency, Harrington Insurance Agency, homeowners insurance, Insurance
